Designing healthcare systems with an emphasis on relational quality and peace of mind

Leysan Nurgalieva, Marcos Baez, Francesca Fiore, Fabio Casati, Maurizio Marchese

Результат исследований: Материалы для книги/типы отчетовМатериалы для конференции

1 Цитирования (Scopus)


In this paper we explore the challenges and opportunities of designing information systems in healthcare with an emphasis on informational needs of family caregivers and work practices of professionals. We focus particularly on the context of Nursing Homes (NH), where family members and care professionals are often faced with challenging situations that can affect their ability to communicate and collaborate effectively, and thus, leading to the episodes of conflicts or mismatch of expectations. We report on two sets of user studies with staff and residents’ family members in four nursing homes, studying current information practices, factors that influence them, and explore design alternatives that could target identified issues.

Язык оригиналаАнглийский
Название основной публикацииSocial Informatics - 10th International Conference, SocInfo 2018, Proceedings
РедакторыSteffen Staab, Olessia Koltsova, Dmitry I. Ignatov
ИздательSpringer Verlag
Число страниц9
ISBN (печатное издание)9783030011581
СостояниеОпубликовано - 2018
Событие10th Conference on Social Informatics, SocInfo 2018 - Saint-Petersburg, Российская Федерация
Продолжительность: 25 сен 201828 сен 2018

Серия публикаций

НазваниеLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Том11186 LNCS
ISSN (печатное издание)0302-9743
ISSN (электронное издание)1611-3349


Конференция10th Conference on Social Informatics, SocInfo 2018
СтранаРоссийская Федерация

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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