Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web

Marcos Baez, Florian Daniel, Fabio Casati

Результат исследований: Материалы для книги/типы отчетовМатериалы для конференции

1 Цитирования (Scopus)

Аннотация

This paper lays the foundation for a new delivery paradigm for web-accessible content and functionality, i.e., conversational interaction. Instead of asking users to read text, click through links and type on the keyboard, the vision is to enable users to “speak to a website” and to obtain natural language, spoken feedback. The paper describes how state-of-the-art chatbot technology can enable a dialog between the user and the website, proposes a reference architecture for the automated inference of site-specific chatbots able to mediate between the user and the website, and discusses open challenges and research questions. The envisioned, bidirectional dialog paradigm advances current screen reader technology and aims to benefit both regular users in eyes-free usage scenarios as well as visually impaired users in everyday scenarios.

Язык оригиналаАнглийский
Название основной публикацииChatbot Research and Design - 3rd International Workshop, CONVERSATIONS 2019, Revised Selected Papers
РедакторыAsbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzaeg
ИздательSpringer Healthcare
Страницы94-110
Число страниц17
ISBN (печатное издание)9783030395391
DOI
СостояниеОпубликовано - 1 янв 2020
Событие3rd International Workshop on Chatbot Research and Design, CONVERSATIONS 2019 - Amsterdam, Нидерланды
Продолжительность: 19 ноя 201920 ноя 2019

Серия публикаций

НазваниеLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Том11970 LNCS
ISSN (печатное издание)0302-9743
ISSN (электронное издание)1611-3349

Конференция

Конференция3rd International Workshop on Chatbot Research and Design, CONVERSATIONS 2019
СтранаНидерланды
ГородAmsterdam
Период19.11.1920.11.19

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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  • Цитировать

    Baez, M., Daniel, F., & Casati, F. (2020). Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web. В A. Følstad, T. Araujo, S. Papadopoulos, E. L-C. Law, O-C. Granmo, E. Luger, & P. B. Brandtzaeg (Ред.), Chatbot Research and Design - 3rd International Workshop, CONVERSATIONS 2019, Revised Selected Papers (стр. 94-110). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Том 11970 LNCS). Springer Healthcare. https://doi.org/10.1007/978-3-030-39540-7_7