Business Process Intelligence

Daniela Grigori, Fabio Casati, Malu Castellanos, Umeshwar Dayal, Mehmet Sayal, Ming Chien Shan

Результат исследований: Материалы для журналаСтатья

349 Цитирования (Scopus)

Аннотация

Business Process Management Systems (BPMSs) are software platforms that support the definition, execution, and tracking of business processes. BPMSs have the ability of logging information about the business processes they support. Proper analysis of BPMS execution logs can yield important knowledge and help organizations improve the quality of their business processes and services to their business partners. This paper presents a set of integrated tools that supports business and IT users in managing process execution quality by providing several features, such as analysis, prediction, monitoring, control, and optimization. We refer to this set of tools as the Business Process Intelligence (BPI) tool suite. Experimental results presented in this paper are very encouraging. We plan to investigate further enhancements on the BPI tools suite, including automated exception prevention, and refinement of process data preparation stage, as well as integrating other data mining techniques.

Язык оригиналаАнглийский
Страницы (с-по)321-343
Число страниц23
ЖурналComputers in Industry
Том53
Номер выпуска3
DOI
СостояниеОпубликовано - апр 2004
Опубликовано для внешнего пользованияДа

ASJC Scopus subject areas

  • Computer Science(all)
  • Engineering(all)

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  • Цитировать

    Grigori, D., Casati, F., Castellanos, M., Dayal, U., Sayal, M., & Shan, M. C. (2004). Business Process Intelligence. Computers in Industry, 53(3), 321-343. https://doi.org/10.1016/j.compind.2003.10.007