Business operation intelligence

Fabio Casati, Umeshwar Dayal, Ming Chien Shan

Результат исследований: Материалы для книги/типы отчетовМатериалы для конференции

Аннотация

In the last decade we have witnessed an increased trend towards automating all the interactions that a company has with its customers, suppliers, and employees. This trend is continuing even in the economic downturn, since automation not only allows for faster processing, but can also reduce costs and errors due to the diminished need for human involvement. Once a robust ebusiness infrastructure has been developed and deployed, companies quickly turn their attention to the problem of assessing and managing the quality of their e-business operations. This paper presents the concepts and architecture of a system that supports users in managing their infrastructure from a both a business (qualitative) and IT (quantitative) perspective. The platform also provides for the "intelligent" analysis of e-business operations as well as for making predictions over the quality of ongoing and future operations.

Язык оригиналаАнглийский
Название основной публикацииDatabases in Networked Information Systems - 2nd International Workshop, DNIS 2002, Proceedings
ИздательSpringer Verlag
Страницы213-224
Число страниц12
Том2544
ISBN (печатное издание)9783540362333
СостояниеОпубликовано - 2002
Опубликовано для внешнего пользованияДа
Событие2nd International workshop on Databases in Networked Information Systems, DNIS 2002 - Aizu, Япония
Продолжительность: 16 дек 200218 дек 2002

Серия публикаций

НазваниеLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Том2544
ISSN (печатное издание)0302-9743
ISSN (электронное издание)1611-3349

Конференция

Конференция2nd International workshop on Databases in Networked Information Systems, DNIS 2002
СтранаЯпония
ГородAizu
Период16.12.0218.12.02

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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  • Цитировать

    Casati, F., Dayal, U., & Shan, M. C. (2002). Business operation intelligence. В Databases in Networked Information Systems - 2nd International Workshop, DNIS 2002, Proceedings (Том 2544, стр. 213-224). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Том 2544). Springer Verlag.