Aiding compliance governance in service-based business processes

Patrícia Silveira, Carlos Rodríguez, Aliaksandr Birukou, Fabio Casati, Florian Daniel, Vincenzo D'Andrea, Claire Worledge, Zouhair Taheri

Результат исследований: Материалы для книги/типы отчетовГлава

8 Цитирования (Scopus)

Аннотация

Assessing whether a company's business practices conform to laws and regulations and follow standards and SLAs, i.e., compliance management, is a complex and costly task. Few software tools aiding compliance management exist; yet, they typically do not address the needs of who is actually in charge of assessing and understanding compliance. We advocate the use of a compliance governance dashboard and suitable root cause analysis techniques that are specifically tailored to the needs of compliance experts and auditors. The design and implementation of these instruments are challenging for at least three reasons: (1) it is fundamental to identify the right level of abstraction for the information to be shown; (2) it is not trivial to visualize different analysis perspectives; and (3) it is difficult to manage and analyze the large amount of involved concepts, instruments, and data. This chapter shows how to address these issues, which concepts and models underlie the problem, and, eventually, how IT can effectively support compliance analysis in Service-Oriented Architectures (SOAs).

Язык оригиналаАнглийский
Название основной публикацииHandbook of Research on Service-Oriented Systems and Non-Functional Properties
Подзаголовок основной публикацииFuture Directions
ИздательIGI Global Publishing
Страницы524-548
Число страниц25
ISBN (печатное издание)9781613504321
DOI
СостояниеОпубликовано - 2011
Опубликовано для внешнего пользованияДа

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ASJC Scopus subject areas

  • Computer Science(all)

Цитировать

Silveira, P., Rodríguez, C., Birukou, A., Casati, F., Daniel, F., D'Andrea, V., Worledge, C., & Taheri, Z. (2011). Aiding compliance governance in service-based business processes. В Handbook of Research on Service-Oriented Systems and Non-Functional Properties: Future Directions (стр. 524-548). IGI Global Publishing. https://doi.org/10.4018/978-1-61350-432-1.ch022