Semantic Analysis of E-Business Operations

Mehmet Sayal, Akhil Sahai, Vijay Machiraju, Fabio Casati

Research output: Contribution to journalArticlepeer-review

8 Citations (Scopus)


An e-business infrastructure comprises a large number of business processes that are exposed through web services. To manage such an infrastructure, it is necessary for business managers to be able to observe their e-business operations in greater detail. In particular, a framework, or tool, is required that allows business users to define qualitative and quantitative metrics, depending on their own (business or IT) goals. Once metrics have been defined, the tool should be able to measure them and support users in semantic analysis of the results, allowing them to quickly identify quality degradations as well as their causes.

Original languageEnglish
Pages (from-to)13-37
Number of pages25
JournalJournal of Network and Systems Management
Issue number1
Publication statusPublished - Mar 2003
Externally publishedYes


  • Analysis
  • Business processes
  • Management
  • Web services

ASJC Scopus subject areas

  • Electrical and Electronic Engineering

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