Abstract
A comparison of three most frequently used methods for quality estimation of complex objects is offered in the paper, namely Overall Integral Index, Analytical Hierarchy Process and Consensus Relation. Such estimation is required, for example, in the European Excellence Model by the European Foundation for Quality Management (EFQM) when making decision on the European Quality Award. Examples of using the estimation methods of five enterprises are given taking into account the Model criteria. Certain advantages of the Consensus Relation method are demonstrated.
| Original language | English |
|---|---|
| Title of host publication | 10th IMEKO TC7 Symposium on Advances of Measurement Science 2004 |
| Publisher | IMEKO-International Measurement Federation Secretariat |
| Pages | 491-496 |
| Number of pages | 6 |
| ISBN (Print) | 9781634391887 |
| Publication status | Published - 2004 |
| Event | 10th IMEKO TC7 Symposium on Advances of Measurement Science 2004 - St. Petersburg, Russian Federation Duration: 30 Jun 2004 → 2 Jul 2004 |
Other
| Other | 10th IMEKO TC7 Symposium on Advances of Measurement Science 2004 |
|---|---|
| Country | Russian Federation |
| City | St. Petersburg |
| Period | 30.6.04 → 2.7.04 |
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Keywords
- Analytical hierarchy process
- Consensus relation
- Overall integral index
- Quality estimation
ASJC Scopus subject areas
- Electrical and Electronic Engineering
- Instrumentation
Cite this
Artemenko, V., Martyusheva, P., Muravyov, S., & Znamenschikova, N. (2004). Metods of rating competitors for quality awards: Tentative comparative analysis. In 10th IMEKO TC7 Symposium on Advances of Measurement Science 2004 (pp. 491-496). IMEKO-International Measurement Federation Secretariat.