Implementation and evaluation of a decision support systems for the patients of a laboratory service

Georgy Kopanitsa, Zhanna Kopanitsa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The problem of a decision support of a laboratory service patients originates from the fact that in Russia most patients address laboratory services directly without being referred by a doctor. This leads to the problem of interpretation of test results by the patients without sufficient medical background. So, we have a situation when there is no doctor who can professionally interpret the results. This problem can be solved by a laboratory service if it can provide not only the results of the tests but also their interpretations. This task can be delegated to a decision support system, which can automatically generate interpretation reports and send them to the patients. We have implemented and evaluated such a system in the Helix laboratory service in Saint-Petersburg, Russia. Now, it generates about 3500 reports a day. The implementation of the system allowed increasing the number of patients who refer to a doctor after laboratory tests by 14%. A qualitative study with 100 patients demonstrated a high acceptance of the system. The majority (82%) of the patients reported that they trust the system and follow its advice to visit a doctor if necessary.

Original languageEnglish
Title of host publicationInformation and Software Technologies - 23rd International Conference, ICIST 2017, Proceedings
EditorsRobertas Damasevieius, Vilma Mikasyte
PublisherSpringer Verlag
Pages119-128
Number of pages10
ISBN (Print)9783319676418
DOIs
Publication statusPublished - 1 Jan 2017
Event23rd International Conference on Information and Software Technologies, ICIST 2017 - Druskininkai, Lithuania
Duration: 12 Oct 201714 Oct 2017

Publication series

NameCommunications in Computer and Information Science
Volume756
ISSN (Print)1865-0929

Conference

Conference23rd International Conference on Information and Software Technologies, ICIST 2017
CountryLithuania
CityDruskininkai
Period12.10.1714.10.17

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Keywords

  • Decision support
  • First order predicates
  • Laboratory information system
  • Telemedicine

ASJC Scopus subject areas

  • Computer Science(all)
  • Mathematics(all)

Cite this

Kopanitsa, G., & Kopanitsa, Z. (2017). Implementation and evaluation of a decision support systems for the patients of a laboratory service. In R. Damasevieius, & V. Mikasyte (Eds.), Information and Software Technologies - 23rd International Conference, ICIST 2017, Proceedings (pp. 119-128). (Communications in Computer and Information Science; Vol. 756). Springer Verlag. https://doi.org/10.1007/978-3-319-67642-5_10