Abstract
Idea Management (IM) has increasingly been adopted by organizations and companies to innovate their products and services. While the software systems that instrument IM definitely help in managing this practice, we have discovered that IM organizers are having problems to establish, inside these platforms, communities able to support IM initiatives; either they cannot attract enough participants or the participating people are simply not the right ones. Acknowledging that most organizations have today a presence in Facebook and are striving to grow active communities inside this social network, we propose to harness the creativity of their already established Facebook communities instead of starting innovation communities inside IM platforms. Facebook can benefit IM with large and diverse pools of active communities who may be more interested in helping tied persons or organizations. This paper introduces a method that exploits Facebook's technical affordances facilitating the execution of IM inside Facebook communities. Two independent studies demonstrated the effectiveness of the proposal to capture ideas that can lead to innovations. We conclude by discussing the strength and limitations of Facebook's technical capabilities to instrument IM.
| Original language | English |
|---|---|
| Title of host publication | Proceedings - 2016 International Conference on Collaboration Technologies and Systems, CTS 2016 |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| Pages | 3-10 |
| Number of pages | 8 |
| ISBN (Electronic) | 9781509022991 |
| DOIs | |
| Publication status | Published - 2016 |
| Externally published | Yes |
| Event | 2016 International Conference on Collaboration Technologies and Systems, CTS 2016 - Orlando, United States Duration: 31 Oct 2016 → 4 Nov 2016 |
Conference
| Conference | 2016 International Conference on Collaboration Technologies and Systems, CTS 2016 |
|---|---|
| Country | United States |
| City | Orlando |
| Period | 31.10.16 → 4.11.16 |
Fingerprint
Keywords
- Collaborative open innovation
- Collective intelligence and crowdsourcing
- Idea management
- Social media applications
ASJC Scopus subject areas
- Communication
- Computer Networks and Communications
- Computer Science Applications
Cite this
Idea management in social networks : A study of how to tap into the ideas of facebook communities. / Saldivar, Jorge; Daniel, Florian; Casati, Fabio; Cernuzzi, Luca.
Proceedings - 2016 International Conference on Collaboration Technologies and Systems, CTS 2016. Institute of Electrical and Electronics Engineers Inc., 2016. p. 3-10 7870959.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Idea management in social networks
T2 - A study of how to tap into the ideas of facebook communities
AU - Saldivar, Jorge
AU - Daniel, Florian
AU - Casati, Fabio
AU - Cernuzzi, Luca
PY - 2016
Y1 - 2016
N2 - Idea Management (IM) has increasingly been adopted by organizations and companies to innovate their products and services. While the software systems that instrument IM definitely help in managing this practice, we have discovered that IM organizers are having problems to establish, inside these platforms, communities able to support IM initiatives; either they cannot attract enough participants or the participating people are simply not the right ones. Acknowledging that most organizations have today a presence in Facebook and are striving to grow active communities inside this social network, we propose to harness the creativity of their already established Facebook communities instead of starting innovation communities inside IM platforms. Facebook can benefit IM with large and diverse pools of active communities who may be more interested in helping tied persons or organizations. This paper introduces a method that exploits Facebook's technical affordances facilitating the execution of IM inside Facebook communities. Two independent studies demonstrated the effectiveness of the proposal to capture ideas that can lead to innovations. We conclude by discussing the strength and limitations of Facebook's technical capabilities to instrument IM.
AB - Idea Management (IM) has increasingly been adopted by organizations and companies to innovate their products and services. While the software systems that instrument IM definitely help in managing this practice, we have discovered that IM organizers are having problems to establish, inside these platforms, communities able to support IM initiatives; either they cannot attract enough participants or the participating people are simply not the right ones. Acknowledging that most organizations have today a presence in Facebook and are striving to grow active communities inside this social network, we propose to harness the creativity of their already established Facebook communities instead of starting innovation communities inside IM platforms. Facebook can benefit IM with large and diverse pools of active communities who may be more interested in helping tied persons or organizations. This paper introduces a method that exploits Facebook's technical affordances facilitating the execution of IM inside Facebook communities. Two independent studies demonstrated the effectiveness of the proposal to capture ideas that can lead to innovations. We conclude by discussing the strength and limitations of Facebook's technical capabilities to instrument IM.
KW - Collaborative open innovation
KW - Collective intelligence and crowdsourcing
KW - Idea management
KW - Social media applications
UR - http://www.scopus.com/inward/record.url?scp=85017023499&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85017023499&partnerID=8YFLogxK
U2 - 10.1109/CTS.2016.19
DO - 10.1109/CTS.2016.19
M3 - Conference contribution
SP - 3
EP - 10
BT - Proceedings - 2016 International Conference on Collaboration Technologies and Systems, CTS 2016
PB - Institute of Electrical and Electronics Engineers Inc.
ER -