Healthcare business processes risks identification and management: Approach for medication administration processes re-engineering

Leandro Paulo Bogoni, Ganna Frankova, Cristina Matteotti, Fabio Casati, Duncan Dubugras Ruiz, Giampaolo Armellin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Medication administration in healthcare institutions is one of the critical processes that need to be carefully considered from the risk management point of view. Medical administration errors are costly from several perspectives as they lead to injuries, illness or even death and finally, significantly increase hospital expense. In this article, we argue that efficient risk management approaches for medication administration business processes are needed. Risks should be identified and mitigated well before critical error occurs. The presented work describes issues of healthcare business process risk individuation and propose a methodology for business process re-engineering to mitigate the identified risks. To show the potential impact of the approach, we illustrate the functioning of the methodology on the scenario derived from the application domain of the Nursy Rolly™industrial R&D project.

Original languageEnglish
Title of host publicationHEALTHINF 2012 - Proceedings of the International Conference on Health Informatics
Pages292-298
Number of pages7
Publication statusPublished - 2012
Externally publishedYes
EventHEALTHINF 2012 - Proceedings of the International Conference on Health Informatics - Vilamoura, Algarve, Portugal
Duration: 1 Feb 20124 Feb 2012

Conference

ConferenceHEALTHINF 2012 - Proceedings of the International Conference on Health Informatics
CountryPortugal
CityVilamoura, Algarve
Period1.2.124.2.12

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Keywords

  • Business process
  • Healthcare
  • Medication administration
  • Risk management

ASJC Scopus subject areas

  • Health Informatics
  • Health Information Management

Cite this

Bogoni, L. P., Frankova, G., Matteotti, C., Casati, F., Ruiz, D. D., & Armellin, G. (2012). Healthcare business processes risks identification and management: Approach for medication administration processes re-engineering. In HEALTHINF 2012 - Proceedings of the International Conference on Health Informatics (pp. 292-298)