Digital skills for communication of government and society on the internet

Nataliya Meshcheryakova, Natalia Lukianova, Liliya Kiriyanova, Alyona Ivchik

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The existence of the communication gap between society and authorities calls for the need for specific scientific analysis of information processes occurring through the Internet communications, since the latter have a significant influence on the structuring of civil society and its active position in the areas important for Russia. The research identified the following problems of communication: absence of trust among citizens to the authorities and managers, lack of necessary information for citizens on the official websites of authorities, technological unpreparedness of the areas - the official websites of authorities, lack of competence of civil servants of government agencies providing communication, formal approach to responding to the complaints of citizens, non-public communication of civil servants and citizens, underdevelopment of activities of public organizations and distrust to them in society, low level of legal awareness and digital literacy of on the whole. The conditions for the further development of models of communication between the authority and society: • the presence of two-way communications • the presence of common semantic information space • competitiveness of opinions and ideas • vision of general common future • generation of consolidated action • provision of the possibility of public expertise (including independent anti-corruption, gender, ecological expertise, etc.) • providing regulatory documents to citizens, non-profit organizations and public associations.

Original languageEnglish
Title of host publicationProceedings of the 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016
PublisherInternational Business Information Management Association, IBIMA
Pages74-77
Number of pages4
ISBN (Electronic)9780986041969
Publication statusPublished - 2016
Event27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016 - Milan, Italy
Duration: 4 May 20165 May 2016

Conference

Conference27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016
CountryItaly
CityMilan
Period4.5.165.5.16

Fingerprint

Internet
Communication
Websites
World Wide Web
Government
Managers
Semantics
Authority
Web sites
Civil servants
Expertise

Keywords

  • Dialog model of communication
  • Internet communications
  • Network society

ASJC Scopus subject areas

  • Information Systems and Management
  • Business and International Management
  • Management Information Systems

Cite this

Meshcheryakova, N., Lukianova, N., Kiriyanova, L., & Ivchik, A. (2016). Digital skills for communication of government and society on the internet. In Proceedings of the 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016 (pp. 74-77). International Business Information Management Association, IBIMA.

Digital skills for communication of government and society on the internet. / Meshcheryakova, Nataliya; Lukianova, Natalia; Kiriyanova, Liliya; Ivchik, Alyona.

Proceedings of the 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016. International Business Information Management Association, IBIMA, 2016. p. 74-77.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Meshcheryakova, N, Lukianova, N, Kiriyanova, L & Ivchik, A 2016, Digital skills for communication of government and society on the internet. in Proceedings of the 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016. International Business Information Management Association, IBIMA, pp. 74-77, 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016, Milan, Italy, 4.5.16.
Meshcheryakova N, Lukianova N, Kiriyanova L, Ivchik A. Digital skills for communication of government and society on the internet. In Proceedings of the 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016. International Business Information Management Association, IBIMA. 2016. p. 74-77
Meshcheryakova, Nataliya ; Lukianova, Natalia ; Kiriyanova, Liliya ; Ivchik, Alyona. / Digital skills for communication of government and society on the internet. Proceedings of the 27th International Business Information Management Association Conference - Innovation Management and Education Excellence Vision 2020: From Regional Development Sustainability to Global Economic Growth, IBIMA 2016. International Business Information Management Association, IBIMA, 2016. pp. 74-77
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