Chatbot integration in few patterns

Marcos Baez, Florian Daniel, Fabio Casati, Boualem Benatallah

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)


Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.

Original languageEnglish
JournalIEEE Internet Computing
Publication statusAccepted/In press - 2020

ASJC Scopus subject areas

  • Computer Networks and Communications

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