Automated SLA monitoring for web services

Akhil Sahai, Vijay Machiraju, Mehmet Sayal, Aad Van Moorsel, Fabio Casati

Research output: Chapter in Book/Report/Conference proceedingConference contribution

146 Citations (Scopus)

Abstract

SLA monitoring is difficult to automate as it would need precise and unambiguous specification and a customizable engine that collects the right measurement, models the data and evaluates the SLA at certain times or when certain events happen. Also most of the SLA neglect client side measurement or restrict SLAs to measurements based only on server side. In a cross-enterprise scenario like web services it will be important to obtain measurements at multiple sites and to guarantee SLAs on them. In this article we propose an automated and distributed SLA monitoring engine.

Original languageEnglish
Title of host publicationManagement Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems
Subtitle of host publicationOperations and Management, DSOM 2002, Proceedings
PublisherSpringer Verlag
Pages28-41
Number of pages14
Volume2506
ISBN (Print)3540000801, 9783540000808
DOIs
Publication statusPublished - 2002
Externally publishedYes
Event13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002 - Montreal, Canada
Duration: 21 Oct 200223 Oct 2002

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume2506
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002
CountryCanada
CityMontreal
Period21.10.0223.10.02

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ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Sahai, A., Machiraju, V., Sayal, M., Van Moorsel, A., & Casati, F. (2002). Automated SLA monitoring for web services. In Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Proceedings (Vol. 2506, pp. 28-41). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 2506). Springer Verlag. https://doi.org/10.1007/3-540-36110-3_6