Automated SLA monitoring for web services

Akhil Sahai, Vijay Machiraju, Mehmet Sayal, Aad Van Moorsel, Fabio Casati

Research output: Chapter in Book/Report/Conference proceedingConference contribution

145 Citations (Scopus)

Abstract

SLA monitoring is difficult to automate as it would need precise and unambiguous specification and a customizable engine that collects the right measurement, models the data and evaluates the SLA at certain times or when certain events happen. Also most of the SLA neglect client side measurement or restrict SLAs to measurements based only on server side. In a cross-enterprise scenario like web services it will be important to obtain measurements at multiple sites and to guarantee SLAs on them. In this article we propose an automated and distributed SLA monitoring engine.

Original languageEnglish
Title of host publicationManagement Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems
Subtitle of host publicationOperations and Management, DSOM 2002, Proceedings
PublisherSpringer Verlag
Pages28-41
Number of pages14
Volume2506
ISBN (Print)3540000801, 9783540000808
DOIs
Publication statusPublished - 2002
Externally publishedYes
Event13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002 - Montreal, Canada
Duration: 21 Oct 200223 Oct 2002

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume2506
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002
CountryCanada
CityMontreal
Period21.10.0223.10.02

Fingerprint

Web services
Web Services
Monitoring
Engine
Engines
Servers
Server
Specification
Specifications
Scenarios
Evaluate
Industry
Model

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Sahai, A., Machiraju, V., Sayal, M., Van Moorsel, A., & Casati, F. (2002). Automated SLA monitoring for web services. In Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Proceedings (Vol. 2506, pp. 28-41). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 2506). Springer Verlag. https://doi.org/10.1007/3-540-36110-3_6

Automated SLA monitoring for web services. / Sahai, Akhil; Machiraju, Vijay; Sayal, Mehmet; Van Moorsel, Aad; Casati, Fabio.

Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Proceedings. Vol. 2506 Springer Verlag, 2002. p. 28-41 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 2506).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Sahai, A, Machiraju, V, Sayal, M, Van Moorsel, A & Casati, F 2002, Automated SLA monitoring for web services. in Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Proceedings. vol. 2506, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 2506, Springer Verlag, pp. 28-41, 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Montreal, Canada, 21.10.02. https://doi.org/10.1007/3-540-36110-3_6
Sahai A, Machiraju V, Sayal M, Van Moorsel A, Casati F. Automated SLA monitoring for web services. In Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Proceedings. Vol. 2506. Springer Verlag. 2002. p. 28-41. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/3-540-36110-3_6
Sahai, Akhil ; Machiraju, Vijay ; Sayal, Mehmet ; Van Moorsel, Aad ; Casati, Fabio. / Automated SLA monitoring for web services. Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, Proceedings. Vol. 2506 Springer Verlag, 2002. pp. 28-41 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
@inproceedings{410db561ee564f7fa846bd031499a8f5,
title = "Automated SLA monitoring for web services",
abstract = "SLA monitoring is difficult to automate as it would need precise and unambiguous specification and a customizable engine that collects the right measurement, models the data and evaluates the SLA at certain times or when certain events happen. Also most of the SLA neglect client side measurement or restrict SLAs to measurements based only on server side. In a cross-enterprise scenario like web services it will be important to obtain measurements at multiple sites and to guarantee SLAs on them. In this article we propose an automated and distributed SLA monitoring engine.",
author = "Akhil Sahai and Vijay Machiraju and Mehmet Sayal and {Van Moorsel}, Aad and Fabio Casati",
year = "2002",
doi = "10.1007/3-540-36110-3_6",
language = "English",
isbn = "3540000801",
volume = "2506",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "28--41",
booktitle = "Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems",
address = "Germany",

}

TY - GEN

T1 - Automated SLA monitoring for web services

AU - Sahai, Akhil

AU - Machiraju, Vijay

AU - Sayal, Mehmet

AU - Van Moorsel, Aad

AU - Casati, Fabio

PY - 2002

Y1 - 2002

N2 - SLA monitoring is difficult to automate as it would need precise and unambiguous specification and a customizable engine that collects the right measurement, models the data and evaluates the SLA at certain times or when certain events happen. Also most of the SLA neglect client side measurement or restrict SLAs to measurements based only on server side. In a cross-enterprise scenario like web services it will be important to obtain measurements at multiple sites and to guarantee SLAs on them. In this article we propose an automated and distributed SLA monitoring engine.

AB - SLA monitoring is difficult to automate as it would need precise and unambiguous specification and a customizable engine that collects the right measurement, models the data and evaluates the SLA at certain times or when certain events happen. Also most of the SLA neglect client side measurement or restrict SLAs to measurements based only on server side. In a cross-enterprise scenario like web services it will be important to obtain measurements at multiple sites and to guarantee SLAs on them. In this article we propose an automated and distributed SLA monitoring engine.

UR - http://www.scopus.com/inward/record.url?scp=84959064064&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84959064064&partnerID=8YFLogxK

U2 - 10.1007/3-540-36110-3_6

DO - 10.1007/3-540-36110-3_6

M3 - Conference contribution

SN - 3540000801

SN - 9783540000808

VL - 2506

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 28

EP - 41

BT - Management Technologies for E-Commerce and E-Business Applications - 13th IFIP/IEEE International Workshop on Distributed Systems

PB - Springer Verlag

ER -