A service computing manifesto: The next 10 years

Athman Bouguettaya, Munindar Singh, Michael Huhns, Quan Z. Sheng, Hai Dong, Qi Yu, Azadeh Ghari Neiat, Sajib Mistry, Boualem Benatallah, Brahim Medjahed, Mourad Ouzzani, Fabio Casati, Xumin Liu, Hongbing Wang, Dimitrios Georgakopoulos, Liang Chen, Surya Nepal, Zaki Malik, Abdelkarim Erradi, Yan WangBrian Blake, Schahram Dustdar, Frank Leymann, Michael Papazoglou

Research output: Contribution to journalReview articlepeer-review

103 Citations (Scopus)


Mapping out the challenges and strategies for the widespread adoption of service computing is an important task. Service computing is a key paradigm that offers cross-disciplinary computational abstractions, architectures, and technologies to support business services. Service computing has not yet realized its potential, because it has been unable to address the challenges facing business services that go beyond technical aspects, especially in incorporating human concerns, incorporating recent technological advances, and addressing the effect of confusing standards. A reboot of service computing is essential for it to play its crucial role in the era of cloud computing, big data, the Internet of Things (IoT), and social and mobile computing.

Original languageEnglish
Pages (from-to)64-72
Number of pages9
JournalCommunications of the ACM
Issue number4
Publication statusPublished - 1 Apr 2017
Externally publishedYes

ASJC Scopus subject areas

  • Computer Science(all)

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